The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders, while meeting statutory and regulatory requirements related.
ISO 9000 deals with the fundamentals of quality management systems, including the eight management principles upon which the family of standards is based.
ISO 9000 family, as well as all related QMS’s, focuses on a continual improvement process to achieve the objectives related to the overall performance of an organization such as service delivery, production lines, administration, etc.
The Organization process of a Company which applies ISO 90001 as well as all related QMS’s principles and requirements, follows a plan – do – check – act approach (Plan-Do-Check-Act, PDCA):
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